Our key policies

Our main policies are available on request. You can ask to read them at the nursery at any time, or request a copy:

• In person — ask a member of staff when you visit

• By email — email nhns@hotmail.co.uk and tell us which policy you need

• Printed copies — available at the nursery free of charge

Safeguarding Policy

How we keep children safe, respond to concerns, and work with families and agencies where needed.

Special Educational Needs & Inclusion (SEND) Policy

How we identify and support additional needs, adapt provision, and work in partnership with parents and professionals.

Complaints Policy

How to raise a concern, what you can expect from us, and how we learn from feedback.

Admissions & Funding Policy

How places are offered, how funded hours work with us, and how we aim to be fair, transparent and consistent.

Health & Safety Policy

How we provide a safe environment, manage risk, and respond to accidents and emergencies.

Data Protection (GDPR) Policy

How we store, use and protect personal information relating to children, families and staff.

Privacy & Cookies Notice

How we handle personal data and cookies for this website. See our Privacy & Cookies Notice.

If you need any policy in a different format (for example large print), please let us know — we’ll do our best to accommodate.

Statutory information

Nesscliffe House Nursery School is registered with Ofsted and follows the Early Years Foundation Stage (EYFS) framework.

Provider details

• Provider name: Nesscliffe House Nursery School

• Registered person: Janette Griffiths & Caroline Tay Partnership

• Ofsted rating (last inspection): Outstanding — 22 September 2022

• URN: EY450312

• Type of provision: Childcare on non-domestic premises (sessional day care)

• Registers: Early Years Register

• Age range: 2–4 years

• Total registered places: 20

• Typical daily numbers: Maximum of 18 children per day

• Opening pattern: Term time only (sessions currently running Monday–Thursday)

• Registered address: 8 Longden Road, Shrewsbury, SY3 7EY

• Telephone: 07531 626499

• Legal entity: Janette Griffiths & Caroline Tay Partnership

Questions or concerns

If you have questions about our policies or compliance, please contact: nhns@hotmail.co.uk / 07531 626499

For safeguarding concerns, please ask to speak to the Designated Safeguarding Lead (DSL) (details are included in our Safeguarding Policy).

If you believe a child is at immediate risk of harm, call 999.

We want families to feel informed, reassured and included in how we run Nesscliffe House Nursery School. If something doesn’t make sense, please ask — we’re always glad to explain.